jS
johan S

1 reviews | Active since Aug 2011

07 May 2019, 09:31

where is cell c customer service

I have attempted to contact cell c on 084135 but when they say the transfer you to consultant, you get cut off. and what ids the email address to send proof of payments?

0
Replies (4)
Cell C
Cell C's reply07 May 2019, 09:57
Official
Good morning Johan

We apologize for the manner in which this matter was handled. You can email your proof of payment to *** and we'll assist, in your email, give a brief description of what the proof of payment is for.

Regards
Cell C | PN 
jS
johan S's update07 May 2019, 14:59
Reviewer Update
pLease sort out you line nobody can contact you BECAUSE IT IS NOT WORKING!!!!!!!!,HOW DO YOU LOOK AFTER YOUR CUSTOMERS?
Cell C
Cell C's reply09 May 2019, 08:53
Official
Hi Johan

We have received your email, a consultant will contact you.

Regards
Cell C | PN
jS
johan S's update09 May 2019, 14:38
Reviewer Update
and I am still waiting for them to contact me, look like their customer service do not work as per the 135 number, every time you call it you get cut off, I have send the email and proof of payment and 5 days still nobody contacted me or reactivate the phone.WHAT WILL WILL DO NEXT IS TO SEND THE EMAIL 20 TIMES UNTIL THEY REPLY ALL OTHER CUSTOMERS , move to vodacom , at least their customer service lines are working and they assist you immediately.