When you hear Cell C run, hide but don not ever make the mistake of dealing with them

On Wednesday 28th I logged a call/ticket [CF163488 in writing rather than trying to call, which of course makes no difference as you get ignored regardless of how many calls or email you send. I suppose emails are less frustrating as you don't have to be put on hold and listen to someone making promises that you know will never be delivered on. Besides for the automated reply I never heard back and sent follow up emails and got a reply on Friday morning saying sorry for no response, the line had been upgraded and the Ticket was closed. I had requested the password for the Fibre account which was the main reason for logging the Ticket, which I still have been unable to obtain. I have spent over 2 hours on 5 different calls to no avail. What pathetic systems and useless individuals - to get a password should be the most basic of all tickets, if you can't even get this imagine if there was an actual problem that needed half a brain cell.