When Cell C wants you to take a contract they can call the whole day, but to provide customer statifaction they cant respond.

good day i took out a new cell contract with cell c on the 16th August via the call centre. i received my delivery on the 19th of august. I called the Call Centre to report that one of the items that formed part of the contract was not received, i was told to go to a store to get assistance. of which i did but there was help provided I was referred back to the call cente. i called on the 25th of which I sent more 30min on the phone being sent up and down. i was then told that the lady andile who i took the contract with will call me back. no call was received. I again called on the 26th August where i was told i will receive a call from the team leader. if the matter cannot be resolved, i will be returing the items to the nearest cell c store and canceling the contract.