AC
Andrea C

1 reviews | Active since Jul 2010

30 Jun 2015, 20:50

When are we ending this hideous relationship!

Apparently I owe Cell C R1245.18. But I apparently also owe a R147. And then tonight R1242.18 is debited from my account. Yet my contract ended in Feb this year. What am I being billed for. I dont have anything in current on my invoices. My simcard which had airtime loaded onto it from my last payments has been inactive as I could not do a sim swop for God knows what reason. Can somebody from Cell C call me to tell me what the hell is going on. Also, I paid the R147 which showed current. Yet that was not taken off this amazing large sum that I owe. Please contact me between 1pm and 2pm. I've actually sent an email about this to a Kagiso and received no response.

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Replies (1)
Cell C
Cell C's reply01 Jul 2015, 07:23
Official
Hello ACoetzee,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN