WhatsApp Bundle not in use

Item: Cell C
Rating: 1
Author: Tiisetso R

I've bought the 30 days WhatsApp bundle which I cant use, unless I purchase data for my WhatsApp to run or connect my phone to my PERSONAL WiFi, which I really find ridiculous as I have already paid an amount for R15.00, and this has been going on for 3 weeks if I am not mistaken. I would like to know what the hell is going on? and if this is some sort of a network issue, why haven't we been advised of it, because I cannot afford to buy airtime every second day of the week, to keep my WhatsApp running

Helpful (0)

Replies (3)

Cell C's replyOfficial

18 Jul 2018, 12:12

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C's reply18 Jul 2018, 12:12

Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Tiisetso R's updateReviewer Update

18 Jul 2018, 12:56

Thank you Moses, for the call, and giving me a better understanding of what's going on, even though the issue isn't resolved, I understood.

Tiisetso R's update18 Jul 2018, 12:56

Reviewer Update

Thank you Moses, for the call, and giving me a better understanding of what's going on, even though the issue isn't resolved, I understood.

Cell C's replyOfficial

18 Jul 2018, 14:53

We are happy to hear that Moses was able to provide a better understanding.

Regards

Cell C | PN

Best regards,

Cell C's reply18 Jul 2018, 14:53

Official

We are happy to hear that Moses was able to provide a better understanding.

Regards

Cell C | PN

Best regards,