1 reviews | Active since Aug 2017

12 Dec 2017, 08:31

Whatsapp 30 day Bundle

I think it is absurd and appalling that the data allocated to the whatsapp 30 day bundle has been reduced. I activated this bundle last week and this morning I reached my fair usage. This is ridiculous and I have had enough of this pathetic and false service. This morning I spoke to a consultant whose attitude was blatantly pessimistic which I find unfathomable and that surely motivated me to port to another network. I have been with Cell C almost my whole life and now I am porting to another network that has value for money.

0
Replies (3)
Cell C
Cell C's reply12 Dec 2017, 09:09
Official

Good morning Neville

On the 1 October 2017, the WhatsApp Fair Usage Limit was amended from 1.2GB to 600MB per month and customers were notified via SMS.

Regards

Cell C | PN

Best regards,

's update13 Dec 2017, 14:01
Reviewer Update
I most certainly did not receive such notification and whether or not your customers has been notified, why this drastic change? So that you can make more revenue out of your WiFi deals. This is still **** and I can not wait to port to another network and let all my friends, whom I got to port to CellC, to port with me to another network.
Cell C
Cell C's reply14 Dec 2017, 08:22
Official

Mpho confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,