DJ
Debbie J
1 reviews | Active since Feb 2013
23 Sept 2015, 08:38
Whats App
I have added the whatsapp bundle for R5 to my account, and guess what, every time i logg onto whatsapp, my normal data is taken and at this stage I am charged for it. There are no other app running in the back ground. What is the point of having the bundle if I am still charged to use whatsapp? Previous months when it was suppose to be free, I was also charged for whatsapp as well as facebook. Why is this?
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Cell C's replyOfficial
23 Sept 2015, 08:46Hello DebbieJ137,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Sept 2015, 08:46
Official
Hello DebbieJ137,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,