SN
Sebenzile N
1 reviews | Active since Dec 2023
13 Dec 2023, 21:49
WHATEVER YOU DO! DONOT TAKE A CONTRACT WITH CELL C! YOU WILL REGRET IT I SWEAR
WHATEVER DO DO NOT TAKE A CONTRACT WITH CELL OR EVEN CONSIDER CHOOSING THAT NETWORK EVER! I HAVE BEEN A CLIENT OF THEIRS AND I HAD PAID BALANCES AND A COMMITMENT FEE TO CANCEL 2 OF MY CONTRACTS AND THEY MESSED UP AND CANCELED THE WRONG CONTRACT WICH WAS FOR DATA,! I HAVE ASKED THEM FOR ASSISTANCE AND THEY JUST DON'T ASSIST! THEY HAVE 0% CUSTOMER SERVICE! I AM NOW BEING INCONVENIENCED BECAUSE I HAVE SPENT OVER 200 IN 4 DAYS IN DATA,!
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Cell C's replyOfficial
14 Dec 2023, 07:12Dear Sebenzile Ndyalvane,
Thank you for reaching out to us.
Please receive our sincerest apology for the unpleasant service and inconvenience you've experienced due to this incident. We have escalated your query to our dedicated Team, and one of our consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for reaching out to us.
Please receive our sincerest apology for the unpleasant service and inconvenience you've experienced due to this incident. We have escalated your query to our dedicated Team, and one of our consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Cell C's reply14 Dec 2023, 07:12
Official
Dear Sebenzile Ndyalvane,
Thank you for reaching out to us.
Please receive our sincerest apology for the unpleasant service and inconvenience you've experienced due to this incident. We have escalated your query to our dedicated Team, and one of our consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for reaching out to us.
Please receive our sincerest apology for the unpleasant service and inconvenience you've experienced due to this incident. We have escalated your query to our dedicated Team, and one of our consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN