what useless service, if i can call it 'service'!

I have never ever been this lenient with anyone in my life!

I bought a contract phone from cell c in may, the phone fell in June and I took it to be repaired. I have still not received my phone and it's almost October! I have to call cell c almost every week, I have to visit the branch almost every week to find out if there is any feedback. I am very busy, I don't have time to go to malls every week. my account is suspended now because they keep on reversing my debit order.

What service are they providing if I have to call Csurance myself to find out if there is any feedback?

what service are they providing if I have to call Repairs myself to find out if there's any feedback?

What useless service are they providing if they lose their customer's payments, and customer has to suffer the consequences?

it is almost October AND I STILL DON'T HAVE MY PHONE!!!!!

I AM FEDUP WITH THIS USELESS SERVICE PROVIDER.

The whole lot of them are useless, from cell c, to csurance to repairs!

I want them to unlock my account because my debit order went off. I am sick and tired of being a doormat for cell c.