1 reviews | Active since Jan 2017
what pathetic service
<p>after being a cell c customer for years. I’ve called them to notify them that I have a terrible network coverage where I stay.as in I have to walk to a corner of the house to make a dam phone call, I don’t stay in a remote area to receive such a pathetic signal. the consultants ive spoken to just kept putting me through to person after person, instead of them asking the right questions like an address of the problem area, all they do is just out you through without helping or trying to log a call for a technician to come out and fix the problem.. then to top it off after being on the line for 1hr, 6 consultants they happily put the phone down in my ear... this is what the best cell phone provider is... no thank you... this is it, New network for me. Pathetic </p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Please be advised that Danielle has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Please be advised that Danielle has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
thnak you so much for getting back to me. unfortunately I still have to change my network, as there is nothing Cell C can do to improve the network in our suburb. The technician said that there are no towers near our area, and we can only use the Vodacom tower that will give us a coverage of 2g, and that’s not a going to work very well on my Samsung S7. but thank you for trying to assit.
thnak you so much for getting back to me. unfortunately I still have to change my network, as there is nothing Cell C can do to improve the network in our suburb. The technician said that there are no towers near our area, and we can only use the Vodacom tower that will give us a coverage of 2g, and that’s not a going to work very well on my Samsung S7. but thank you for trying to assit.