MS
Mandy S
1 reviews | Active since Oct 2019
29 Oct 2021, 07:59
WHAT NEXT!!!!!
Appalling Service, I receive a call to apologise for the mess of my account due to payments allocations and get assured that this would be attended too immediately. "Sorry for any inconvenience, CellC would like to apologize". And then one day later the line is again suspended.
What i would like to know is ? Is this called customer service? Or is this called we really don't care if we lose the business! I have been a loyal CellC customer for a number of years but due to this service i will have to consider moving away.
This is totally not acceptable. I am losing income due to other peoples incompetence, this is not on!!
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Replies (2)0
Replies (2)
Cell C's replyOfficial
29 Oct 2021, 11:00Hi Mandy
Thank you for getting in touch.
We have rep**** to your email yesterday. Do expect our call shortly.
^NT
Thank you for getting in touch.
We have rep**** to your email yesterday. Do expect our call shortly.
^NT
Cell C's reply29 Oct 2021, 11:00
Official
Hi Mandy
Thank you for getting in touch.
We have rep**** to your email yesterday. Do expect our call shortly.
^NT
Thank you for getting in touch.
We have rep**** to your email yesterday. Do expect our call shortly.
^NT
MS
Mandy S's updateReviewer Update
29 Oct 2021, 11:21Hi
A reply to an email and a call stating your sorry is not allowing me to work and get an income.
the line has been down two days already
regards
A reply to an email and a call stating your sorry is not allowing me to work and get an income.
the line has been down two days already
regards
MS
Mandy S's update29 Oct 2021, 11:21
Reviewer Update
Hi
A reply to an email and a call stating your sorry is not allowing me to work and get an income.
the line has been down two days already
regards
A reply to an email and a call stating your sorry is not allowing me to work and get an income.
the line has been down two days already
regards