cC
chanzelle C
1 reviews | Active since Jan 2016
22 May 2020, 20:05
WHAT NEXT
After a month and a half of fighting with cell c and getting no staight answer.... today they suspend my lines without any prior notice..... my mothers line. She stays on her own and if something goes wrong thats the only way for her to contact us. I have in 10 years never defaulted on my acc. Not once. I sent requests for help due to COVID and not receiving a salary last month but they have so many stories and requests. More than 15 email..... so many calls and now this. I am so ****ed off. Then the lady says to me sorry only after we receive payment your lines will be activated.
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Replies (2)
Cell C's replyOfficial
22 May 2020, 21:22Good Evening Chanzelle
Thank you for writing to us.
We have received your review regarding a payment relief application. We have sent you a Private Response with the email address you can forward documents to, so we can assist.
^NZ
Thank you for writing to us.
We have received your review regarding a payment relief application. We have sent you a Private Response with the email address you can forward documents to, so we can assist.
^NZ
Cell C's reply22 May 2020, 21:22
Official
Good Evening Chanzelle
Thank you for writing to us.
We have received your review regarding a payment relief application. We have sent you a Private Response with the email address you can forward documents to, so we can assist.
^NZ
Thank you for writing to us.
We have received your review regarding a payment relief application. We have sent you a Private Response with the email address you can forward documents to, so we can assist.
^NZ
cC
chanzelle C's updateReviewer Update
23 May 2020, 13:26I have sent the documents more than 5 times. Someone should know this.... how do you keep asking for the same things. Please just re instate my lines and i will pay the arears at month end. I cannot afford for my mother to sit without a active line
cC
chanzelle C's update23 May 2020, 13:26
Reviewer Update
I have sent the documents more than 5 times. Someone should know this.... how do you keep asking for the same things. Please just re instate my lines and i will pay the arears at month end. I cannot afford for my mother to sit without a active line