what must i do, im moving tomorrow

Item: Cell C
Rating: 1
Author: Tania T

hello, so i have been phoning and sending emails since Monday regarding my cell c fiber wifi. we are moving 3streets away from our current address same area i asked them to assist me on what i must do and how it must be done and i need it done asap.. i still have not received any assistance......... I AM MOVING TOMORROW!!! now what must i do? why must i pay so much money a month if they cant even assist me when needed!!!!!!!!

Helpful (0)

Replies (2)

Cell C's replyOfficial

26 Apr 2019, 10:11

Good morning Tania

The matter has been escalated to management from the Fibre Department for urgent assistance. Do expect communication soon.

Regards
DA

Cell C's reply26 Apr 2019, 10:11

Official

Good morning Tania

The matter has been escalated to management from the Fibre Department for urgent assistance. Do expect communication soon.

Regards
DA

Tania T's updateReviewer Update

26 Apr 2019, 13:25

i am still awaiting a phone as you said you were going to do.... i am getting extremely irritated with this poor services..........

Tania T's update26 Apr 2019, 13:25

Reviewer Update

i am still awaiting a phone as you said you were going to do.... i am getting extremely irritated with this poor services..........