1 reviews | Active since Feb 2016
What is right!? PATHETIC SERVICE
I AM HAVING A NEVER ENDING ISSUE SINCE NOVEMBER 2015!!!!!!<br> I AM NOT GOING TO SEND A BRAND NEW PHONE IN FOR REPAIRS JUST FOR YOU TO ***** IT UP EVEN MORE CONSIDERING HOW LOUSY YOUR SERVICE IS. <br> I AM PAYING FOR A BRAND NEW PRODUCT AND EXPECT IT TO WORK AS WELL AS ONE. <br> I EXPECT TO RECEIVE A BRAND NEW PHONE THAT I AM PAYING FOR. <br> NOT TO MENTION THE MINUTES THAT HAVE BEEN ******! IF YOU ARE INCAPABLE TO FINALIZING THE ISSUE I WOULD RATHER YOU CANCEL THE CONTRACT SO THAT I CAN MOVE TO ANOTHER MORE RELIABLE PROVIDER. YOUR PRICING MAY HAD BEEN MORE COMPETITIVE BUT IT SEEMS YOU GET WHAT YOU PAY FOR. <br> AND I AM VERY SURE THAT ALL THIS GOES AGAINST THE CUSTOMER PROTECTION ACT, I AM NOT SURE IF YOU ACTUALLY UNDERSTAND WHAT IT IS JUDGING FORM YOUR SERVICE. AFTER FOUR (4) MONTHS THERE HAS BEEN NO RESOLUTION!!! <br> CELL C IS SUCH A LARGE BRAND YET HAS NO SHAME IN NOT KEEPING UP WITH ITS STANDARDS AND CUSTOMER PROMISES. AS LONG AS YOU MAKE A SALE AND GET YOUR MONEY YOUR ARE CONTENT WITH YOUR '**** THE REST ATTITUDE'! AND BUY LOOKING AT THE OTHER CUSTOMER FEEDBACK OF 8328 COMPLAINTS, 7450 ARE OF TERRIBLE SERVICE! <br> I THINK ITS TIME CELL C GET UP OFF THEIR LAZY ASSES AND WORK FOR THEIR SALARY FOR ONCE!.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
