1 reviews | Active since Jul 2011
What has happened to customer service CellC?
CellC, Where To Start Yesterday, whilst off sick I find out my service/contract with CellC has been suspended. In December 2018 (before that months debit order) I informed CellC that I will be changing bank accounts as I have decided to put myself under debt review and would like to start making cash payments until I have sorted a new bank account out. They in turn told me that they cannot "allow" this as I have not been retrenched. I have been a customer of CellC for many years and to have my service cut for one week's late payment is sad. Not a courtesy call or nothing. This after THEY TOO IN TURN OWE ME MONEY THAT HAD TO BE REIMBURSED SOMETHING LIKE THREE YEARS BACK.
What has happened to customer service CellC?
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
Regards
Cell C | PN