DN
Dewald N
1 reviews | Active since Aug 2011
27 Mar 2015, 11:18
What happened to all my data?
I was allocated with 478.97MB data on 2015-03-03, probably pro rata as my new contract kicked in during March, which includes 500+500MB data.<br> <br> Yesterday I get a notification that it's all finished. How? According to my phone I used only 187MB since 2015-03-01, and I have probably never used that much data in a month, as I am on WiFi most of the time anyway.<br> <br> Please explain where this 291.97MB worth of Data went. A small discrepancy, even up to 10MB, is acceptable as the measuring protocols may be different between Cell C and the phone, but this amount is unacceptable.
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Replies (1)Cell C's replyOfficial
27 Mar 2015, 11:34Hello Ho3n3r,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply27 Mar 2015, 11:34
Official
Hello Ho3n3r,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
