KG
Kinola G

1 reviews | Active since Jan 2013

16 Mar 2017, 17:38

What disgusting service

<p>I sent my information online, got declined and because i could not answer a call whilst being in a meeting, my application was declined and nothing can be done for 30 days. What putrude customer service. I would like this to be escalated to senior management. </p>

0
Replies (3)
Cell C
Cell C's reply17 Mar 2017, 07:26
Official

We'll refer this matter to the relevant department for assistance. An application cannot be declined just because our sales team attempted calling you once and could not get hold of you, there should be more than one attempt before conclusion. There must be some other reason for being declined.

We will get one of our team members to follow up on this matter and provide you with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply17 Mar 2017, 12:32
Official

Please respond to Nelly's email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply20 Mar 2017, 14:53
Official

Please be advised that Nelly could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN