What contingencies do you have for death?

My husband died two weeks ago & Cell C has been THE WORST service I have ever encountered with any service provider in ANY industry.<br> After two trips to a store, emails, sending docs twice, 5 phones calls (and at least one of a call-waiting time of 10 minutes) - I am beyond angry.<br> All I need is to change the account details to my banking details so that YOU get paid. Someone finally chnages the banking details after a rant in store, but NOBODY informs me it takes 30 days to process - 30 DAYS???? It's on your system!<br> So now my husbands account is closed AND you have all the documentation, you still take the premiums off HIS account so I must pay banking charges for bounced debit orders. AND I must pay your penalty fee for YOUR incompetence!<br> Sure, I will pay your recommended EFT for what is owing, but will YOU reverse the charges on my husbands account? Will YOU waive your ludicrous penalty fee that is only due to your incompetence? Will you charge HIS account AGAIN next month? Who knows?!!!<br> If I knew you would not get a cent from me, I would let it go, but you will just take money from my dead husbands estate... at the worst time of my life, you have been simply AWFUL! <br> SORT IT OUT!!