EM
Esme M

1 reviews | Active since Sept 2014

07 Dec 2016, 14:37

What a rude lady

<p>Told her I was not interested she dropped the phone in my ear- Rude lady</p>

0
Replies (2)
Cell C
Cell C's reply07 Dec 2016, 15:03
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.

This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply08 Dec 2016, 10:46
Official

Patrick has been in contact with you to assist with this matter. He apologized for the unsatisfactory service and advised on a way forward.

Regards
Cell C | PN