M
Michelle
1 reviews | Active since Mar 2024
18 Sept 2025, 12:25
What a rip-off from Cell C
I will never recommend Cell C to anyone. Why must I cancel a contract if it is coming to an end. I signed for those particular months and I am charged for 2 months more because I must cancel 30 days before, what sick nonsense is that???...Cell C, this is a rip-off!!! A consultant never explained that when I took that package.
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Cell C's replyOfficial
18 Sept 2025, 12:43Dear Michelle,
Thank you for reaching out to us.
Please receive our sincerest apologies for the unpleasant experience. All Cell C contracts are governed by the subscriber agreement, which includes a clause requiring a 30-day cancellation notice. This means that if notice is not given, billing continues until the cancellation has been processed. By signing the contract at the store or agreeing over the phone, this condition is accepted as part of the agreement.
Should you require further assistance, please don't hesitate to reach out to us via email on ***. Alternatively, please send us a private reply with your ID number and alternative contact number for us to escalate the matter for resolution.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please receive our sincerest apologies for the unpleasant experience. All Cell C contracts are governed by the subscriber agreement, which includes a clause requiring a 30-day cancellation notice. This means that if notice is not given, billing continues until the cancellation has been processed. By signing the contract at the store or agreeing over the phone, this condition is accepted as part of the agreement.
Should you require further assistance, please don't hesitate to reach out to us via email on ***. Alternatively, please send us a private reply with your ID number and alternative contact number for us to escalate the matter for resolution.
Regards,
Cell C | TN
Cell C's reply18 Sept 2025, 12:43
Official
Dear Michelle,
Thank you for reaching out to us.
Please receive our sincerest apologies for the unpleasant experience. All Cell C contracts are governed by the subscriber agreement, which includes a clause requiring a 30-day cancellation notice. This means that if notice is not given, billing continues until the cancellation has been processed. By signing the contract at the store or agreeing over the phone, this condition is accepted as part of the agreement.
Should you require further assistance, please don't hesitate to reach out to us via email on ***. Alternatively, please send us a private reply with your ID number and alternative contact number for us to escalate the matter for resolution.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please receive our sincerest apologies for the unpleasant experience. All Cell C contracts are governed by the subscriber agreement, which includes a clause requiring a 30-day cancellation notice. This means that if notice is not given, billing continues until the cancellation has been processed. By signing the contract at the store or agreeing over the phone, this condition is accepted as part of the agreement.
Should you require further assistance, please don't hesitate to reach out to us via email on ***. Alternatively, please send us a private reply with your ID number and alternative contact number for us to escalate the matter for resolution.
Regards,
Cell C | TN