1 reviews | Active since Apr 2017

27 Apr 2017, 19:06

what a *******

<p>I had purchased 2 airtime vouchers from my local garage just after 10am today 1 @ R100 & the other @ R50 however I recharged the first R100 & received a pop up system message stating I have successfully recharged I'd received an sms shortly then I recharged theR50 same story so I threw the vouchers out the window when I'm checking my balance I realised I have 40 some odd rands I called the cell c call centre they tell me they have no record of my recharge coz I didn't receive the SMS I am so upset coz i know I recharged and R100 then the R50 but only the 50 shows this is a ******* why send a pop up and its not reflecting? now I can't be helped this is not cool R100 is alot to loose in airtime.</p>

0
Replies (2)
Cell C
Cell C's reply28 Apr 2017, 07:55
Official

Hi Sylesse

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply28 Apr 2017, 12:22
Official

Skhumbuzo confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN