JD
Jessica D
1 reviews | Active since Jun 2012
25 Apr 2019, 14:59
What a joke! Dont open Data packages!
We signed up for a 50GB monthly Skyfi wireless internet through Cell C. Took them 1 month to deliver the router. The first month we were billed R352 incl vat for 50GB the second month we were billed R404.00 for 20GB when we do not have a 20GB package. We contacted Skyfi and spoke to Vikki in finance who again promised to call back and give feedback! Again no feedback! We had to follow up!!! When we followed up we were given same old “we are investigating” when mentioned that we have heard this terminology before she started shouting at us. Rather stay away from skyfi the hassle and lack of service is not worth it!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
25 Apr 2019, 15:36Our team will investigate your query and provide you with feedback with the aim of resolving this matter.
Regards
DA
Regards
DA
Best regards,
Cell C's reply25 Apr 2019, 15:36
Official
Our team will investigate your query and provide you with feedback with the aim of resolving this matter.
Regards
DA
Regards
DA
Best regards,
JD
Jessica D's updateReviewer Update
26 Apr 2019, 08:27Once again the same old response, we will investigate. Again we can expect to not receive any feedback! We will cancel all our contracts with cell c this is ridiculous! Vodacom may be more expensive but atleast they have signal everywhere and respond very quickly to issues.
JD
Jessica D's update26 Apr 2019, 08:27
Reviewer Update
Once again the same old response, we will investigate. Again we can expect to not receive any feedback! We will cancel all our contracts with cell c this is ridiculous! Vodacom may be more expensive but atleast they have signal everywhere and respond very quickly to issues.