1 reviews | Active since Jun 2017
What a joke - customer service
<p>I'm trying to get a refund on overpayment of my contract, for the last three months I get promises of a refund but now I get send around and must supply all these documents but still no refund after I supp**** the info. What a joke and the excusses is getting realy bad.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Same old same old, just another story, now they need some more documents after they promised to pay, the joke is getting even worse. PLEASE DO NOT USE CELL C THEY WILL NOT GIVE YOU SERVICE.
Same old same old, just another story, now they need some more documents after they promised to pay, the joke is getting even worse. PLEASE DO NOT USE CELL C THEY WILL NOT GIVE YOU SERVICE.
Hi Marcel
We received your review on the 30th of June with the aim of resolving and rectifying your issue. Our consultant advised on a way forward but you are not complying with the requests from the consultant in order to finalize this matter.
Regards
Cell C | PN
Hi Marcel
We received your review on the 30th of June with the aim of resolving and rectifying your issue. Our consultant advised on a way forward but you are not complying with the requests from the consultant in order to finalize this matter.
Regards
Cell C | PN
Hi Marcel
Kindly respond to Derrick's email for further assistance.
Regards
Cell C | PN
Hi Marcel
Kindly respond to Derrick's email for further assistance.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Another promise, let's see if monies is in my account within seven day's.
Another promise, let's see if monies is in my account within seven day's.
Thank you, Derik Makobele, atleast somebody could make a call and solve the problem, pitty it had to be put on Hellopeter to get sorted out. Unfortunately I will still not tell anybody to use Cell C.
Thank you, Derik Makobele, atleast somebody could make a call and solve the problem, pitty it had to be put on Hellopeter to get sorted out. Unfortunately I will still not tell anybody to use Cell C.