1 reviews | Active since Nov 2012
What a constant annoyance!
2013 I got a contract with Cell C after being telemarketed. I said no the first time, they called again, until I finally agreed. I planned to use it a number I could give work people, because I freelance. It served no purpose really, because I could never get any network.<br> After numerous billing issues, I finally decided I was cancelling. I spent the better half of 2014 trying to accomplish this. Finally, in December, I was told it was done. In about Jan/Feb I got billed again. Everyone kept saying after I had paid the cancellation fee, I was meant to call them. What are the references for then, and why would I just pay off my contract if I wasn't cancelling? Then the story changed to THEY tried to call me, but didn't get hold of me (LIES) and my contract continued. How is this even legal?<br> I had to pay AGAIN to cancel it!<br> <br> Now, in May, I was just debited AGAIN! Jesus Christ! Cell C is really a piece of work. They're saying I incurred costs for cancelling? Huh?! What on earth? Its half-way through 2015 and I'm still dealing with their incompetence!
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Cell C | VM
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | VM
