AB
Ann B

1 reviews | Active since Mar 2010

11 Feb 2020, 11:56

Well done Cell C!

A huge thank you to Mpho at Cell C. I lodged a complaint via the Hello Peter website and when I was asked to give a rating, I have Cell C a bad rating. If I had waited just a few minutes more, your rating would have been 10 /10. Mpho contacted me today to apologise for the marketer who contacted us and did not confirm that I still had 3 months due on my handset before my contract fell due for renewal. Because of this, Cell C took this into account and credited the outstanding 2 months payment on the handset. Thank you so much, Cell C! Much appreciated.

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Replies (1)
Cell C
Cell C's reply11 Feb 2020, 12:26
Official
Good Day Ann

Thank you for sharing your appreciation with us. We are happy to hear that Mpho was able to assist in a commendable manner. 

We have forwarded this to Mpho and his manager. 

^TN