we suspending u bcoz we did not debit your account.

I received an SMS that i must pay my account or account will be suspended ended up calling your customer service spoke to a lady who promised to get me a superior to call me back and instead of receiving the call I got same SMS portraying same info.

Now my argument is how did the debit order bounced back if there were funds in my account, this has happened before while I was banking with FNB now I’m with Capitec same issue happened during holidays & you guys wanted me to pay the unpaid debit order fee until i complained no one returned the call to this day.

this is unacceptable can't wait for this contract to end & i won't renew i'd rather move to a different service provider MTN

I’m willing to go to my bank & get a statement as proof that there were funds into my account