ME
Melissa E

1 reviews | Active since Nov 2016

11 Apr 2017, 14:51

We delay you.. you loose out on a DEAL and it's your problem cause they can't bring back the DEAL even when it was them delaying me...

<p>You complain on hello Peter and the only feedback you get is... deal is over and can't bring it back. ... Cell C... You delayed me. You only informed me after 6 years that 700 was outstanding which I have never been informed about... I pay it and it takes them 2 weeks to get payment so I can get new cell phone contract... but the deal was over???</p> <p> </p> <p>Could someone please phone me and tell me how that is my fault in 6 year that i was never informed about the lousy R700???</p> <p> </p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply11 Apr 2017, 15:12
Official

Hi Melissa

We did not delay you, the deal was running for a certain period as it was a promotion and you only made your payment when the deal was over.

You were contacted and advised about this matter.

Regards

Cell C | PN

ME
Melissa E's update11 Apr 2017, 16:56
Reviewer Update

I was only informed about the payment after my application.. which I was advised that I need to do an affidavit and then cause I waited another week for legal - I made payment to speed up the process - and waited another 2 weeks.,, HOW IS THAT MY FAULT AS NO ONE HAS EVER INFORMED ME ABOUT THIS R700 that was outstanding for the LAST 6 YEARS??