We can bill you for whatever we want to, thanks Cell C

I recently discovered that Cell C is not billing me according to the upgrade contract I signed in 2019. Instead of being billed for MediaPlay 1.5GB, I am being billed for Pinnacle 2GB, and not only once, but twice on the same billing cycle. The Cell C consultant who contacted me in this regard is now ignoring a very simple request for a recon on my account to establish for how long I have been overbilled. Once again, stellar customer service from Cell C!