RN
Reese N

1 reviews | Active since Jun 2020

19 Jun 2020, 11:54

We buy bundles that don't even last for the time promised. We pay for something we aren't getting.

Cell c offers cell c to cell c minute bundles. I have purchased this 3 times not to be specific I've purchased the 240 minutes for 30 days and each time before even a week has passed I've been told I have insufficient funds even though I did not make calls that would sum up to 240 minutes. Yesterday I purchased the same bundle hoping the first 2 times I was wrong. This morning I was told I have insufficient funds. Barely 24 hours later and I have not made 4 hours worth of calls in a day.

0
Replies (4)
RN
Reese N's update19 Jun 2020, 12:28
Reviewer Update
Thank you for the reply. My voice limit is currently on unlimited
Cell C
Cell C's reply19 Jun 2020, 12:57
Official
Are you still unable to make calls to Cell C numbers?

^NS 
RN
Reese N's update19 Jun 2020, 13:02
Reviewer Update
Yes, my voice limit has always been on unlimited so I left it as it was and still can not place calls
Cell C
Cell C's reply19 Jun 2020, 14:06
Official
Okay, we are on it. Please expect a call from us. 

^NS