CJ
Carmen J

1 reviews | Active since Apr 2011

28 May 2017, 00:27

We are arriving in one minute

<p>Dear CellC I ordered a My Taxi Service ride at 18H30. I was sent a confirmation message for the booking which was for 23H05.... As I write this Yusree and Lauren at My Taxi service are sitting in their warm office making fun while I stand on the pavement waiting on each 'he is arriving in one minute mam' that they say inbetween 'caller I cant hear you' and disconnecting the call .... the time is 00H20..... I also wish to mention that TWICE during this time they connected me to INNOCENT who was waiting for me outside my dropoff address... What is the point of this service?</p>

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Replies (1)
Cell C
Cell C's reply29 May 2017, 07:13
Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the MyTaxi services to have this kind of behaviour rectified.

We want all our customers to be given proper service.

Regards
Cell C | PN