1 reviews | Active since Nov 2016
Waste of time as usual
<p>I went to your store today at The Grove Mall to get a new contract as I am on pre-paid. Did all the necessary and was approved. When I asked to keep my existing number they checked and saw that my card was RICA'd on a passport. I RICA'd that number at PEP Stores myself years ago. They said they cannot transfer the number. I work for a Telecoms company that services your towers and if my number changes, how are my contractors supposed to phone me?</p> <p> </p> <p>Pathetic! Let me know if you can't help and I will move to another provider.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Was contacted by Skhumbuzo on the same day and told to return to the store. Everything will be sorted by the time I get there. Arrived just after 16H30 . Finally, after 2 1/2 hours left the store with my phone.
Was contacted by Skhumbuzo on the same day and told to return to the store. Everything will be sorted by the time I get there. Arrived just after 16H30 . Finally, after 2 1/2 hours left the store with my phone.