1 reviews | Active since Jun 2013
Waste of time and petrol
<p>On Saturday i went in too cell c to apply for a 2nd contract for my wife as she just terminated her mtn contract, i was told by the consultant that the phone we wanted was not in stock thet he will let us know as soon as stock arrives and that port forwarding takes a day, which i understood 100%, he called me early today letting me know that the phone is in stock and that he will keep it for me but if i come today and sign the contract that i will miss the double debit in december, i rep**** by saying ill try my best else just leave it for tommorrow but im sure ill come today, i arrived at 8pm, i spent about 1 hour in the store only to find out that i cant recieve the phone today as the switch would take a day and will have too collect tommorrow or they can deliver to me, i was upset as i was not told this by the consultant and i rushed thru from ottery to canal walk spent 1 hour and 10 min in the store, the supervisor on duty wasnt very helpful as well as the store was closed already and i could see he wasnt interested in my issue, im sorry but cell c canal walk waisted my time and petrol today, very poor service</p>
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
