Wasp Ripoff

Can anybody provide me with WASP details named (@)? Cell C consultants say they have never heard of it! Really?? 12GB of data used in 8hours, doing emails, checking out a location on Google Earth, reading newspaper sites, no videos or movies. Only thing that they EVENTUALLY say is that i was on the net all the time, yes, doing the above. Their system tells me I logged in onto the web at 06h00 - whilst sleeping, sure thing! This WASP is helping themselves whilst CellC is happily watching! And when you finally stumble across the possibility of being able to delete said 'service provider' Cell C conveniently is experiencing 'technical difficulties'. What a disgraceful company!