was not refunded by cell c

Item: Cell C
Rating: 1
Author: Faatimah D

i have paid up my contract and i was due for a refund and i am waiting do more then five month and i was send from pillar to post and i have not yet been refunded i am exteamly dissipointed in the service i keep on getting different reference and case numbers now i will take this matter further

Helpful (0)

Replies (2)

Cell C's replyOfficial

16 Oct 2024, 20:21

Dear Faatimah,

Thank you for reaching out to us.

We apologize for the service you have experienced. It is disappointing to learn the above and we'll ensure that a resolution is provided.

We have requested our support team to assist.

You will be contacted within 24- 48 working hours.

Regards,
Cell C | PN

Best regards,

Cell C's reply16 Oct 2024, 20:21

Official

Best regards,

Cell C's replyOfficial

23 Oct 2024, 13:12

Dear Faatimah,

Our team has tried to reach you telephonically with no success. Kindly provide an alternative contact number or a convenient time to call.

Regards,
Cell C | TN

Best regards,

Cell C's reply23 Oct 2024, 13:12

Official

Dear Faatimah,

Our team has tried to reach you telephonically with no success. Kindly provide an alternative contact number or a convenient time to call.

Regards,
Cell C | TN

Best regards,