SM
SIBONGILE M
1 reviews | Active since Apr 2025
31 Aug 2026, 13:07
Was having a problem with my 3 simcard I phoned call center they advised me to go the nearest branch, I went there with my simcard it was as if I'm crazy I don't know what I'm talking about they didn't even give me a chance to explain, to a point I ended
Cell c Woodlands Boulevard they are so rude and unprofessional
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Cell C's replyOfficial
31 Aug 2026, 13:22Dear Sibongile Mahlangu,
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had at our Cell C Woodlands Boulevard store. We understand how frustrating it must have been to seek assistance with your SIM card and feel that you were not given an opportunity to properly explain the issue. This is certainly not the level of service we strive to provide.
If you still require assistance with your SIM card, please send us a brief description of the issue you are experiencing, along with the affected cellphone number via private message. We will gladly look into this and assist you further.
We also acknowledge your feedback regarding the service you received at the store. Your complaint is important to us, and we will address the matter with the relevant store.
Kind regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had at our Cell C Woodlands Boulevard store. We understand how frustrating it must have been to seek assistance with your SIM card and feel that you were not given an opportunity to properly explain the issue. This is certainly not the level of service we strive to provide.
If you still require assistance with your SIM card, please send us a brief description of the issue you are experiencing, along with the affected cellphone number via private message. We will gladly look into this and assist you further.
We also acknowledge your feedback regarding the service you received at the store. Your complaint is important to us, and we will address the matter with the relevant store.
Kind regards,
Cell C | GN
Cell C's reply31 Aug 2026, 13:22
Official
Dear Sibongile Mahlangu,
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had at our Cell C Woodlands Boulevard store. We understand how frustrating it must have been to seek assistance with your SIM card and feel that you were not given an opportunity to properly explain the issue. This is certainly not the level of service we strive to provide.
If you still require assistance with your SIM card, please send us a brief description of the issue you are experiencing, along with the affected cellphone number via private message. We will gladly look into this and assist you further.
We also acknowledge your feedback regarding the service you received at the store. Your complaint is important to us, and we will address the matter with the relevant store.
Kind regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had at our Cell C Woodlands Boulevard store. We understand how frustrating it must have been to seek assistance with your SIM card and feel that you were not given an opportunity to properly explain the issue. This is certainly not the level of service we strive to provide.
If you still require assistance with your SIM card, please send us a brief description of the issue you are experiencing, along with the affected cellphone number via private message. We will gladly look into this and assist you further.
We also acknowledge your feedback regarding the service you received at the store. Your complaint is important to us, and we will address the matter with the relevant store.
Kind regards,
Cell C | GN