Warranty **** - pathetic service!

I received a brand new Samsung A22 on an upgrade. The camera was not working. Every time you access the camera is stated "camera keeps stopping". As the phone was still under it's warrantee, I took it in and it was sent to repairs department. Today, after 2 weeks waiting I followed up on the repair and was advised that this brand new phone, with only the camera not working, had so called water damage and that it would cost me R4100 and something to have the camera repaired. This is absurd!! This device was NEVER exposed to any water what so ever while in my possessions. Not at all. It's a new phone!! I requested a reassessment as I am sure the assessment was incorrect and probably for a different phone - this was refused. I will not pay to have this new phone repaired. The so called warranty is a ****. It is to easy to claim water damage and request the customer to pay for repairs.