AP
Angelique P

1 reviews | Active since Mar 2009

01 Nov 2018, 11:02

WARNING: IF YOU DONT LIKE BEING ****MED, STAY AWAY.

Just a warning to people considering to sign with this fr.au.dulent company. STAY FAR AWAY.

Especially if you're thinking of taking out a data contract. These people will bill you pro rte if you take out a contract in the middle of the month, but should you cancel in the middle of the month( with a full months notice) they'll load the full data bundle, tell you to use it up in the 15 days before your contract ends and bill you a full month regardless. Best part, if you don't use all that data up(because its n allotted amount for a full month, not half a month) they'll tell you sorry. your problem, we're still going to charge you a full month even though the contract was only active for half month. they acknowledge the fact that they do pro-rate if you sign but not if you cancel. What kind of business is that. I can guarantee that i am not the only person experiencing this, meaning you take money from people and earn a profit like that. This is *****ty business practice at best. Funny thing is, that I was just telling a friend the other day what a great network this is.... I could've just as well signed up with Telkom! Cell C is disgusting and shameless.

0
Replies (2)
Cell C
Cell C's reply01 Nov 2018, 11:16
Official
Good morning Angelique

You were not ****med, you were billed correct as per the benefits that were allocated to you.

Regards
Cell C | PN


AP
Angelique P's update01 Nov 2018, 11:29
Reviewer Update
Wow what a nice reply. I gave a month notice, you had more than enough time to calculate and allocate the appropriate amount of data. Please note prospective clients that this is how Cell C responds. No fault, they just overcharge, shift blame to the clients they're ********. Best part of it, i was a loyal customer, never gave them any issues related to late or no payment. And they go ahead and ***** money from me. I don't mind paying for half the month even though I never even used the data. But to pay a full month for half a month. You better bet your as.s.es that I will tell anyone and everyone who has ears that this company is a bu.ll.***** farce. Since you already took more money than you needed to from me(and others most probably,just go read the complaints on here) go and buy some proper training for your people. Transparency is all a person could ask for. But I guess money talks, even if it means you take more than is due to you.