LN
Leonard N

1 reviews | Active since Feb 2011

21 Mar 2015, 11:48

Warning!!!! Do Business with Cell C at your peril.

Urgent warning to all prospective Cell C Customers.<br> If you are considering to engage in any form of dealings with Cell C, be it a contract, prepaid or post paid purchases etc., please read on...<br> This company is arrogant, malicious, inefficient, *********** and quite frankly undeserving to trade as a provider of cellular telephony services to the broader South African Public.<br> I recently took up residency in Europe. I contacted Cell C to provide me with cancellation figures to be released from my contractual obligations for two contracts I was committed to. They provided me with settlement figures and their Banking Account details to which I should deposit the settlement amounts. I duly effected the transfers via my Banks EFT system and advised Cell C accordingly. <br> They, however, continued to send me monthly statements and continued to raise magtape debit orders on my account, despite having settled all amounts due to them. I have sent numerous communications to them in an attempt to resolve the problem, however, this is a complete and utter waste of time, they simply ignore all forms of communication. <br> I lodged a complaint on the hellopeter.com complaint site, to which they respond

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Replies (1)
Cell C
Cell C's reply21 Mar 2015, 12:25
Official
Hello LenNunn,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN