1 reviews | Active since May 2018
WARNING!! Cell c are ******* they ***** your money and don't know what's going on DON'T GO TO CELL C
I have taken a contract with Cell C and I am disgusted with their service. I took a tablet with them and settled the tablet earlier than supposed to. I went into cell c was told what to do and did that. I then took out a contract for a router. The tablet cost R199 the router R329. I paid early cancellation fee for the tablet and settled it. Thus meaning I only have one contract with Cell C. The provider then started deducting R1000 after R1000 month in and month out. I queried this and was told they made a mistake they are sorry they will credit my account with the funds they took. I didn't need a credit I have a new born baby and need this money for month to month expenses however I was fine with they said they would investigate and get back to me which never happened. The ******* debits stated again I spoke to Thembi Tshabalala consultant and ask for a manager Thobile who promised me they will call me back they don't know what has happened same old *******. They have not called me back yet they are *****ing my money and deducting more than they are supposed to. This is ******* as I have not contractually agreed to the amounts they are deducting and my next step is the Ombudsman. Cell C is world class ******* who debit your account without authorisation and then plead stupidity as no one ever knows what is going on. I never knew it was a crime to settle your accounts early. I will put this on every social media platform and complain to the Ombudsman's I have proof these people are ******* and when you call them no one can help you they give you empty promises and lie on a consistent basis please South Africans go to Vodacom you can anyway get the Note 8 at R749 per month at Vodacom where Cell C wants to charge you R999. They are a useless bunch of ******** folk.
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
