Want to upgrade? Sure! 1 month later EISH sorry, no Samsung stocks available

Tried upgrading 2 of my 4 Cell C contracts to Samsung devices twice now. First time on the 10th of May 2021 for 2 X Samsung A72's. No communication received from Cell C that they do not have stock available. I had to call back on the 9th of June enquire why only to be told that I could cancel the previous quote and obtain a new upgrade quote. which I did on the 11th of June 2021 and was told that they definitely have Samsung Galaxy A32's in stock - so I upgraded to the Samsung A32's. As at the 17th of June 2021 still zero device delivery. So I called Cell C again! Only to be told that they don't have stock of the Samsung A32's either! Again - zero communication was sent to me. Why not just be transparent and keep Clients informed of logistical issues you (Cell C) may experience?