DM
Disebo M

1 reviews | Active since Apr 2015

08 May 2017, 11:16

Want my Refund

<p>Cell C double debited my bank account and now when I call them they taking me from pillar to post. I have three ref number already for the same thing. Betty Mangoedi from their customer services tried to help and did all the investigations and I emailed her the bank statement and everything but their finance department just doesn't want to pay me back. my ref number are 1. ********** 208: 2. ********** 912; 3 ********** 758. I called them again today and they told me that Thina Selotolo would call me but I still waiting for their call. I really regret the day I renew my contract really.</p>

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Replies (2)
Cell C
Cell C's reply08 May 2017, 11:36
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Cell C
Cell C's reply09 May 2017, 09:48
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN