1 reviews | Active since Mar 2015
Want my contract cancelled.
The debit order didn't go off my bank account after numerous complaints to the call centre, I received messages that my service will be suspended, I will pay for returned debit orders and that I have been handed over to XDS a registered credit bureau for non payment, this now reflects on my credit record. I went in store to complain and was told that all my details on the system is correct, when I asked to have a look on the system I found that the bank account number was captured incorrect. I asked if data and minutes will carry over if I don't use it all and I was told that only the minutes will carry over for three months, I was happy with this and signed for the contract, this is not happening. I went in store to complain again, 02/09/2015, and was told that the manager will get back to me by 3 o' clock on 03/09/2015 I am still waiting. You are in breach of contract Cell C, I want this contract cancelled.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
