MS
Mohammed S
1 reviews | Active since Aug 2020
10 Apr 2024, 13:57
Wake up
I don’t even know where to start,I have had the worst experience with them when i had a contract,i waited upon it expired and had it converted to prepaid,only because my number is to unique! Now after more than a year of being on prepaid, HC debt collectors are contacting me referring outstanding amounts to Cell c, im like honestly what the **** are you guy’s doing,you have no idea of how inconvenient,***********,and inconsiderate you guy’s really are,Cell c please catch a damn wake up
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Cell C's replyOfficial
10 Apr 2024, 14:15Dear Mohammed Seedat,
Thank you for contacting Cell C.
We are truly sorry to hear about your frustrating experience. We understand that receiving unexpected communications from debt collectors can be distressing, especially when you believe all obligations have been fulfilled. Please allow us to investigate and rectify this matter promptly.
Kindly note that we have referred the matter to our Team, and one of our consultants will make contact with you within 24-48 working hours.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We are truly sorry to hear about your frustrating experience. We understand that receiving unexpected communications from debt collectors can be distressing, especially when you believe all obligations have been fulfilled. Please allow us to investigate and rectify this matter promptly.
Kindly note that we have referred the matter to our Team, and one of our consultants will make contact with you within 24-48 working hours.
Regards,
Cell C | GN
Cell C's reply10 Apr 2024, 14:15
Official
Dear Mohammed Seedat,
Thank you for contacting Cell C.
We are truly sorry to hear about your frustrating experience. We understand that receiving unexpected communications from debt collectors can be distressing, especially when you believe all obligations have been fulfilled. Please allow us to investigate and rectify this matter promptly.
Kindly note that we have referred the matter to our Team, and one of our consultants will make contact with you within 24-48 working hours.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We are truly sorry to hear about your frustrating experience. We understand that receiving unexpected communications from debt collectors can be distressing, especially when you believe all obligations have been fulfilled. Please allow us to investigate and rectify this matter promptly.
Kindly note that we have referred the matter to our Team, and one of our consultants will make contact with you within 24-48 working hours.
Regards,
Cell C | GN