DM
Delmont M

1 reviews | Active since Dec 2015

21 Oct 2016, 16:38

Wake up Cell C!!

<p>Cell C direct is absolutely useless!! I've had approvals from other companies in minutes and with Cell C direct it's in the 5th day and has been sitting with their vetting department!! After I told one of their consultants nonsense about the rotten service , I'm told that I need to send in my CK documents and a letter from my accountant. Hellooooo!!! It's not ****** vehicle finance or a bond I'm applying for so what the hell should my accountant give a letter for?? Doesn't my bank statements verify everything that was spoken about during the application call. From my side, Cell C should think of hiring staff that are proactive and that speeds up applications coz the ones that is there now seems to be on a grand ****** holiday!!</p>

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Replies (3)
Cell C
Cell C's reply22 Oct 2016, 07:40
Official

Thank you for bringing this matter to our attention.

We have requested one of our consultants to follow up on this matter and speed up the process. Apologies for the delay and inconvenience caused.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply25 Oct 2016, 08:11
Official

As per communication, Theodorah will revert with feedback.

Regards

Cell C | PN

Best regards,

DM
Delmont M's update25 Oct 2016, 11:13
Reviewer Update

Hi

Angel called me today and informed me that I now "qualify" for a deal for around R300 monthly subscription and that was totally what I was not interested in but I guess that's the way it goes. I think at this stage I'll rather purchase the iPhone 7 at the cash price and move on with my business and just totally forget about Cell C.

Thanks guys, take care now