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Dawie M

1 reviews | Active since Jul 2015

08 Jul 2015, 11:01

Waiting one month for delivery

The call centre phoned me on the 9th of June to offer an upgrade, which I accepted. I am still waiting for delivery of the new phone. I phoned the call centre every week, and every time without exception got the same story - 'we were out of stock, but it has been resolved. Your phone will be delivered in a day or two'. It is now the 8th of July, and still no delivery.<br> I can accept stock problems, not being told lies and held for a fool. I have 5 accounts with Cell-C, but looks like they just don't care.

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Replies (1)
Cell C
Cell C's reply08 Jul 2015, 11:05
Official
Hello davidjmalan,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN