Waiting long for Call Centre to reply!!!

Currently a Vodacom client and due to bad service from last named service provider I decided on my daughter's request to shift to Cell C.<br> <br> Had ordered today online from Cell C website a modem data deal for R199.Thereafter I called the Cell C call Centre no 084 145 to follow up on my application as my online status only display AWAITING _SHIPPING. Does not now what this entails.<br> <br> Was not sure whether my application was approved or not as I was only receiving a individual subscriber agreement notification via email with :Agreement Number : P*** <br> <br> I regret to inform I felt ashamed to move to Cell C as a prospective new customer as they seem to not even engaged with their new prospective clients. No response and no telephonic feedback on online application!!That's BAD!!<br> <br> All the adverts regarding Cell C deals was really impressing me together with they really awesome data deals compare to other networks. If only they can retain customer especially new ones by calling them back when and online application had been processed.<br> <br> Really felt unwelcomed.<br> <br> Hope this email will reach someone in Cell C who really upheld customer care.<br> <br> Disappointed<br> Mr Michaels