WAITING FOR MY PHONE SINCE JANUARY
I bought a phone (Samsung tablet) on contract from cell c 2015 November, only to find out that its microphone is not working. I returned the phone for repairs early in January 2016, they said it is going to take about 21 working days for them to fix it and return it to me. I didn't receive the phone after 21 days, then went to query about it. I was told the phone was still in repairs, up till today. My main problem is that, I have been receiving and paying a cellphone bill of a phone that has not been in my possession since the beginning of this year. I need your intervention please.
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Replies (1)Cell C's replyOfficial
11 Apr 2016, 15:19Hello nonotshalana,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply11 Apr 2016, 15:19
Official
Hello nonotshalana,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
