pM
precious M

1 reviews | Active since Oct 2015

29 Oct 2015, 12:40

Waiting for my Huawei P8 lite for about a month

I app**** for a contract with Cell C on the p8 lite. it was approved immediately and I was subsequently told that they don't have stock for that phone and they should get stock in a week or two, so I agreed to wait. two weeks later I called the call center which put me on hole for about 15 minutes and the guy I spoke to told me that they do not have stock and he has no idea when they will get stock which is a totally different story from the guy who sold me the phone. I wanted the phone as a birthday gift for someone so I am considering cancelling and going with a different network provider.

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Replies (1)
Cell C
Cell C's reply29 Oct 2015, 12:51
Official
Hello hlolo,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN