SM
Sinelitha M

1 reviews | Active since Feb 2024

03 Nov 2025, 12:31

Waiting for feedback

Can I please get my name cleared ๐Ÿ™๐Ÿพ how long this investigation of yours will take place? I'm very disappointed โ˜น๏ธ

0
Replies (2)
Cell C
Cell C's reply03 Nov 2025, 12:44
Official
Dear Sinelitha M,

Thank you for reaching out.

Weโ€™re very sorry to hear about your disappointment. We understand how important this is to you. The investigation is currently in progress, and we are doing everything possible to resolve it as quickly as we can. While we donโ€™t have an exact timeframe, we will keep you updated and notify you immediately once the matter is concluded.

Thank you for your patience and understanding.

Regards,
Cell C | CM
SM
Sinelitha M's update03 Nov 2025, 15:33
Reviewer Update
While you don't have time frame this is negatively impacting my credit score. Kindly come with urgent solution please.