CS
C S

1 reviews | Active since Nov 2020

04 Nov 2020, 15:51

Waiting for a refund CELL C!!

Its been almost 3 and a half months since I made a payment for Cell C to connect/install fibre at my house, after 2 months of waiting I cancelled the transaction and was promised a refund. After numerous calls to the call centre I have still not received a refund.

0
Replies (2)
Cell C
Cell C's reply04 Nov 2020, 16:01
Official
Good day,
 
 Thank you for contacting Cell C regarding your refund.
 
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
 
 ^NZ
 
CS
C S's update09 Nov 2020, 09:59
Reviewer Update
A consultant phone while I was driving and promised to call back.
We are still waiting for the call and our refund.